Problems with U.P.S.

I must lead a charmed life (knock on wood) I have bought and sold 8 to 10 items over the last year or three and so far UPS has worked fine. Sounds like statistically I am due for a rude surprise. Suppose I will check out the DHL/Fedex option and pay a bit more for ground.

I agree that UPS isn't all that great. My item was destroyed once, but UPS actually payed more for it than I had it insured for (since I had it insured for the actual value, which was below the replacement cost). BUT I'VE BOUGHT AND SOLD MANY ITEMS SINCE THEN THRU UPS, AND HAVE HAD NO PROBLEMS. Perhaps it depends on what part of the country you're in, as to where UPS can do a decent job, or not. Anyway, I've posted some angry stuff elsewhere on here (perhaps), but the above comment by "Recres@msn.com" shouldn't go unnoticed by those thought police that don't like to see people vent anything remotely vulgar on this site....

I had loudspeakers shipped from Europe to the East Cost with 2nd Day delivery option: - first time, the boxes disappeared (no one could tell us what happens) - second time, one of the box and its content was damaged. On top of this, UPS was not dealing in a fair and efficient way with this!

0 UPS shipments in 2000 = 0 problems. 1 UPS shipment in 1999 = 1 problem. 3 UPS shipments in 1998 = 2 problems. 1989 - 1997 had several problems (mainly with packages shipped to us). If you're not willing to double box and quadruple pack your hifi before sending it, you shouldn't use a ground service. BTW, "but that's the box it came in" is a very poor excuse.

Another damaged item arrived via UPS (ground) today (Marantz receiver). Our driver is great, but we can pass on the rest of the company.