Problems with proposed transactions?


What percentage of proposed transactions run into problems because the seller misrepresented the product? Are there more problems with individual sellers or dealers? I'm not interested in particular names (and audiogon doesn't want anyone to point to particular parties) just impressions if there are more problems with one type of seller.
biscayne

Showing 1 response by drewfidelity

I have completed quite a few transactions over the past year and have had very few problems with the merchandise recieved, the merchandise sent, or the payment either way. I have a system that I follow that works for me. I think that most of us have a similar system because I have had no one balk at this when I trade.

If I am purchasing an item I do not make an offer unless I have the funds immediately available. If I propose a trade for an item I am conservative about its condition. If my offer is accepted I am prepared to send a money order Next Day air to the seller under the condition that the item will be shipped out within 24 hours of payment received. I have found that it is not realistic to expect someone to send out the day that the money comes in, but I make sure to do this on my end. If there is any issue, I have received components without power cords as an example, I immediately contact the seller and expect them to quickly fix whatever issue needs to be corrected. I have yet to be dissatisfied when I have followed this procedure when purchasing. That does not mean that I keep the component, it only means that the transaction went according to plan.

If I am selling a component I price it at the low end of the spectrum and I do not leave much room for negotiation. I respond to all offers and personally do not get offended by low ballers. Some of them have purchased at my asking price after trying to steal the component. I answer all questions that are accompanied by an offer for the equipment. I almost always, any transaction over $500 dollars and most others, speak to the person on the phone before commiting to the transaction. I actually do that if I am buying or selling. This gives both participants a comfort level.

Many will not agree with this, but I almost always go to a packaging store and have them double box any component over $500 and send out UPS from there. It is more expensive, but I have yet to receieve a negative feedback on these transactions. I do not ship out until I receive payment. I do not accept COD. I insure what I ship out and I demand that other insure what they ship to me.

If I do not feel comfortable with the other party I do not do business with the other party. It is a free market and we can choose who we purchase from and sell to. As others have noted in previous threads, the audiophile community seems to be a one comprised of decent people who are obsessive about their components. This helps to create a great market for buyers and sellers.