problem with levinson no 37?


I have a levinson 37 transport and I just purchased a used copy of the Sony, 20 bit, Miles Davis Kind of Blue. The Levinson is unable to read the disc but all of my other players have no problem with it (cheap bedroom player and car player). The disc appears to be in perfect cosmetic shape. I guess my question is, do you think the problem is with the disc or the player?
bbyer

Showing 4 responses by mstram

I just purchased the remastered hybrid SACD of the Rolling Stones "Beggar's Banquet", and it wouldn't play in my Levinson 37/360S rig. The packageing states that this disc will play in any cd player or SACD player. I got the messages "BAD SPIN", "BAD DISC", and "E TOC". The disc plays fine in a cheap NAD cd player in my bedroom. That disc is only 35 minutes long. Anybody else out there with similar experience? Is Madrigal helpful at all on this problem?
I just tried one of the above suggestions to copy the disc to a CD-R. The copy plays fine in the 37! I phoned Madrigal and they are having their engineers look into the problem.
Rives--You say that you can't get any burned CD-R to play in your 37? Do you get any of the messages I listed above? Perhaps there may be something related to the CD burner itself. Have you tried copies made on somebody else's computer? Have you had any problems, or has anyone else out there had problems getting hybrid SACDs to read?
Rives: Have you talked to Madrigal? I think it's inexcusable that a company with their supposed high standards and reputation for quality has not remedied this problem. I certainly am annoyed that my car stereo will play a disc that my megabuck high-end rig can't spin! I have not heard back from Madrigal yet, but I just called them yesterday.
Good luck.