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Problem with FedEx Ground Shipping?

Does anybody ever have problem with FedEx ground shipping? FedEx ground is little cheaper compared to UPS ground and based on my experience with FedEx, I assume FedEx ground is good too.

However, within the last 2 months, FedEx ground messed up my three packages, two are damaged and one is LOST! And worst is they are not too friendly in handling claim!

Does anyone have the same problem with FedEx ground? I like to know if I am alone or just FedEx ground in my area is bad.
ekl7765

Showing 1 response by kurtisjeffers

kurtisjeffers's avatar
kurtisjeffers
56 posts
 
I work for a company that ships about 1000 packages a day via Fed-Ex Ground (RPS), UPS, Airborne, DHL and several other carriers, and I have found that the ground services are very similar in the number of packages that are lost or damaged. You will find just as many people who hate UPS (www.ihateups.com) as you will who hate Fed-Ex. The safest way (albeit expensive) is to ship either Next Day or Second Day. There are very few mess-ups with the "rush" carriers.

-Kurt
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