Primare CD32?

I have a Primare CD32. For some reason the machine has stopped playing disks. Turns on fine, drawer loads the disc. Then, it won’t read the disc material. It just sits there, no advancing or controls. This feels like what is wrong might be simple and I just don’t know some trick. I’ve unplugged cords and connects a couple of times, no change.  Anyone have any advice before I go find someone to repair it?