I was the next person in line to own the
"Gold Knobbed Chardonnay".
To make along story short: At Micks request, I sent the unit back for replacement.After receiving and finding it to be in excellent condition cosmetically, I was given the option of 1)replacement with a new Chardonnay at no cost. 2)upgrade to a new Sarah-I pay the difference. 3)or take back the original unit unit of which he had removed all the components and rebuilt from scratch into a - Cortese Line Stage. This also included replacing entire seperate power supply unit with a new one.
The Cortese is everything and more than I had hoped for.
This transaction took place over a considerable amount of time and I did pay shipping both ways, but considering the outcome, I couldn't be happier.
As far as I am concerned, Mick has given new meaning to the concept of Customer Service.
More than satisfied.
"Gold Knobbed Chardonnay".
To make along story short: At Micks request, I sent the unit back for replacement.After receiving and finding it to be in excellent condition cosmetically, I was given the option of 1)replacement with a new Chardonnay at no cost. 2)upgrade to a new Sarah-I pay the difference. 3)or take back the original unit unit of which he had removed all the components and rebuilt from scratch into a - Cortese Line Stage. This also included replacing entire seperate power supply unit with a new one.
The Cortese is everything and more than I had hoped for.
This transaction took place over a considerable amount of time and I did pay shipping both ways, but considering the outcome, I couldn't be happier.
As far as I am concerned, Mick has given new meaning to the concept of Customer Service.
More than satisfied.