2. misc-audio
  3. 169529-145530

Poor Customer Service

How does it make you feel when you try to contact a mfg about their product with tech questions and they ignore you? I understand many places are suffering from a lack of help due to plandemic but when you repeatedly leave messages over a course of weeks and get no reply it sticks in my craw. I've spent my hard earned dollars on their equipment and a simple answer to my question would go a long way to endearment. When you leave a voicemail and no one bothers it's not only frustrating it's disrespectful, so much so that I don't ever want to buy their products again even if they are of good quality.

dadork

Showing 1 response by trebor33

trebor33
38 posts
 
Agree with the OP. I work hard for my money and when I come to spend it I expect the potential recipient to work just as hard to take it off me!
Some companies these days don’t seem bothered whether you purchase their product or not. Have had many inquiries ignored, but it’s their loss, I just look elsewhere.
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