I did have the Line Magnetic distributor flag all my ads when I tried to sell the new gear I bought from them 2 years later. Spent thousands wanted to make a change so listed the gear that I bought from them. I got a few very rude and insulting emails from the distributor and all who inquired about my ad were told it was grey market even after I sent the receipt to the distributor. I lost much on the resale and stopped buying anything they imported YMMV
Poor Customer Service
How does it make you feel when you try to contact a mfg about their product with tech questions and they ignore you? I understand many places are suffering from a lack of help due to plandemic but when you repeatedly leave messages over a course of weeks and get no reply it sticks in my craw. I've spent my hard earned dollars on their equipment and a simple answer to my question would go a long way to endearment. When you leave a voicemail and no one bothers it's not only frustrating it's disrespectful, so much so that I don't ever want to buy their products again even if they are of good quality.