It's a legit question. I did reach out to them and just realized that the guy I contacted with he's an authorized person in USA.
Plinius repairs
Hi, I'm looking for a repair place/person hopefully in Florida if possible to repair the Plinius Hiato volume knob. I can turn the know by hand but it's hard, and when I use the remote to adjust the volume, the knob doesn't move at all. Thank you for your help.