Player or Router Issue?


I have a Qsonix 205 player which no longer connects to my network. Some months ago I changed providers to Viasat and they installed their Gateway modem/router. I think my problems started about this time. The Qsonix is connected ti my system via optical cable and to my network via ethernet  cable (and I have tried several).. The unit plays any of the 4,000 music albums fine from its internal HD over the optical cable. Yet when I look on my computer at  the  Network>Qsonix>music folder it says the folder is empty. Hardly! I went to the network setup tab in the Qsonix and did a DHCP autmatic configuration. . The unit registered  "success". On going to its diagnostics tab I got the following:  Gateway - succeeded, DNS - succeedrd, Connectivity - FAILED. So I logged into the Viastat Gateway and went to advanced settings>router settings>DHCP reservation table and found a block with headings of "name, assign ip, and  to this mac address". I went back to the Qsonix and got its ip and mac address, inserted them and hit "add". This obviously did not work because when I went back to the Qsonix diagnostics tab I got exactly the same readings as before, with the "connectivity failed" message . I just can't get the unit to connect to my network whereas previously it was. When it comes to networks I feel like a blind man stumbling around in the dark! I don't think it is a failure of the unit as it plays fine but I at a loss as what to try next to get it connected to my network. .      
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Showing 2 responses by carrera356

Are you saying that after you made changes to your router setup your Q205 was able to connect to the internet, allowing CD cover art and music information downloads?
To be clear, if you attempt to download a new CD, you are able to access and download cover art, song titles and song artists? I ask only because the search engine software was changed to Gracenote, and without installing that new software, I don’t understand how you access their database. Thanks for your assistance.