Placette anyone have any opinions?

I just recently bought a Placette passive on the used market. The volume control was damaged in shipping (it appears to be quite fragile) and I called Guy Hammel about service. He told me to Superglue it??? I don't really want to do that so I am using it with the remote control so I don't have to fiddle with the volume control. I am not sure if you will like the way the volume works as it is very hard to judge the correct volume settings. Just my opinion. As far as sound, the unit seems to be very transparent having no real sound of its own. I say this after listening for several weeks. The Placette does not add anything or subtract from the sound. You will find that the volume is very hard to adjust because of the control and because the unit is so transparent. Sometimes I have to turn the volume down because I really didn't know I had it up so loud. Dynamics are really pretty good for a passive. Much better than my previous passive controller. Hope this helps.