2. analog
  3. 1233353200

phono Cartridge warranties

I purchased a Shelter 501 mkII about a year ago. One channel stopped playing and then both failed. It was sent back and I was told that it must have been dropped even though the cantilever was not broken. For some reason they voided the warranty. Do I have other recourse.
128x128snook2
6 responses Add your response
Post removed 
80stech
20 posts
 
Has anyone actually ever gotten warranty on a phono cartridge?
drjoe
130 posts
 
At the price of some of these cartridges , as much as 15K or more, there
should be a no questions asked 1yr warrenty at the least. IMO
Joe
snook2's avatar
snook2 OP
626 posts
 
I sent it back to the retailer who sent it to Axiss presumably. I also thought that the super inflated prices of cartidges would make for an easy swap for the manufacturer. I feel robbed since the cartidge was cared for properly since I bought it.
Post removed 
snook2's avatar
snook2 OP
626 posts
 
I tried the email route but received no replies. I will make a call and see if I can beg something out of them.
Log in to respond
More to discover
80x80
Pro-Ject Dark Side of The Moon
80x80
Kuzma 4POINT
80x80
Pro-Ject Audio Systems 6 PerspeX SB