2. amps-preamps
  3. 187571-175848

Pending shipping questions.

Hi,

I recently purchased 6 figure amplifiers on 12/6. It shipped on last on 12/7 through Pilot freight service from IL to NJ, However, tracking information hasn’t been updated since picking up 12/7. Is it a normal? I have never had that long of wait for the shipping. Even it is not in transit. I wonder if it is sitting in their warehouse, or it get missing. Also, the freight company never answer call or email. 

Please advise.

 

jinnabi
bigtwin's avatar
bigtwin
1,180 posts
 

May I ask who arranged the shipping?  I'm sure the amps will arrive shortly but it's a cautionary tale.  The person who arranged the shipping is ultimately responsible for anything that goes wrong.  I assume it is fully insured?  I agree with the comment above that trucking firms are slow to update but 9 days is stretching it.  

jhcjr
25 posts
 

@speedthrills That there is excellent advise. DAMHIK

Jim

jinnabi OP
4 posts
 

@bigtwin Seller arranged the shipping.  I contacted Pilot freight and they advised me to call local office next Monday for detail.

jl35
3,976 posts
 

my experience is freight service is relatively slow, and not great with tracking updates...

jinnabi OP
4 posts
 

tracking info has not been updated still. I has escalated to a claim on paypal. 

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