PayPal Sucks.. Be careful, new Policies


Be aware PayPal has changed it's refund policy. In the past if one needed to issue a refund to a buyer for whatever reason PayPal would also refund their Fee.. No Longer. PayPal keeps the FEE, regardless of the reason for refund.

I ran into a situation recently where I decided after being paid that I simply didn't feel comfortable with the buyer and in consultation with Audiogon Support we decided it was best to refund the buyer. I had a zero balance in my PayPal account before the transaction ( I don't typically just leave money there) the Transaction for sake of discussion was $1000.00 the PayPal fee was $30.00 .. Well when I went to refund the buyer since PayPal keeps the fee I was short. So PayPal instead of say putting the $30. on my PayPal credit card reaches in to my Checking Account and takes the whole $1000.00 out! This threw all kinds of stuff out of wack. PayPal did refund me their fee, but at that point it was to last. I had to move money around so buyer will get his correct refund, but damn what a PITA. 

Just a heads up. 
axeis1

Showing 2 responses by audition__audio

Paypal provides a valuable service and they should make a profit. I wonder how many that complain about Paypal have even the most basic experience running a business. I have had nothing but great experiences, both as a seller and a buyer, with Paypal. Reminds me of when Pearl Jam was bitching about Ticketmaster.
Paypal doesnt always side with the buyer. They ruled in my favor as a seller serveral times. If you ship something, especially to a foreign country and dont use a method that can prove delivery you can have problems.