Paypal insecure?


I read this on another forum when a seller refused to use Paypal:

"
I have heard such a horror stories from internet. Paypal doesn't offer any protection for sellers. Buyer can even send an empty letter back to seller to get a refund from Paypal. Just say that you want to send the item back you have purchased and provide a tracking number to get a refund."

I wonder if this is true??

I paid the seller via bank transfer and got the item as described.
ulf

Showing 1 response by mitchchavis

I agree with others that PayPal is fine until you have an issue. I've used them many times without a problem. I had a disagreement with a purchaser last year over a $8,000+ pair of amps. The buyer called his bank to stop payment at which point I asked for a return of the amps. The buyer discovered that the problem was due to a jumper dislodging during shipment. He immediately called the bank to have them reverse the stop payment. PayPal held my funds for three months before finally releasing them. Along the way every PayPal rep claimed payment was still being held by the bank. Finally after three months I spoke with a rep who told me the bank had released funds right after the buyer called them back. In doing a search on the internet I realized mine was not an isolated case.
I still use PayPal for small purchases but I will never trust them with any
large purchase again.
More to discover