Paypal...buyer protection fees didnt help me

The PP case is over,it is closed.I wasn't able to get the 100 pound amp packed ,to the shipper which is an hour drive away,shipped to the west coast, analyzed by the manufactures service dept.,shipped back and submit the report to PP in the alotted time frame.

Maybe so ,maybe not.....but I had no help until the weekend came.I filed within a window that should not have been an issue.An almost 7 grand amp should work correctly and it didnt.If this had been bought on Ebay there would have been no questions asked...send it back and get a refund.PayPal sucks in my opinion,the buyer protection sure didn't help me.

The transaction was not on this site so pointing fingers is not necessary here..I will file the appropriate feedback on USAM..I paid through PayPal which is attached to my bank account.

  If waiting 14 days to file with PP makes me suspect then so be it but i find it rather ridiculous to suggest that. I could have filed that Sunday when we first hooked it up.I wanted to give the seller and the amp its due diligence before screaming which is what I did.Keep in mind what PP requested was'nt simply getting some self employed guy  working in his garage to look at it,they requested a detailed printed form from an authorized repair facility..and im in no where mid west,I dont even have a movie theater in my town.The 2 facilities within several driving hours of me both said no.It wasnt as simple as putting a stamp on the crate and dropping it in the mail box..It had to go 2200 miles one way,inspected and returned all within a week.As a long time power seller on Ebay I know they give buyers minimum 30 days to return anything for any reason.It was'nt buyers remorse with me,the amp has an issue and i paid for that protection if some thing was wrong reguardless if it was dropped,kicked,punted in shipping,the reason is really irrelevant to me.I paid for a "described as mint unit" with hard earned funds.I paid for that buyer protection and PP didnt not cover me ..Ill get the unit going again and hopefully enjoy what I hear but i will say this....My used gear buying days are about over with.thanks

Personally I think it's all about money/ PP profit in this transaction.Their stock is  down what 30%. the last time I checked.If  this was a $100 .00 transaction there would not be any of this jumping through hoops.Who cares at 4 bucks fee...but I paid over 200.00 in buyer protection fees..Hard to give that back when your company is floundering. 

Yes,I spoke with PP several times..A phone call was the first thing I did followed up with several others.Its a dead end and game over with getting satisfaction from them.

The friends and family option is typically used not for scamming buyers but to avoid IRS 1099 fillings and paying taxes...the paying with PP directly to get buyer protection obviously diesnt work hence this post.

   Better story?...yea it worked when I sent it to him just fine,lol......My story isn't a story,it's the truth.There was no physical damage to the box or the unit so I assume his story should be it was distorting through one channel when I sent it.

   All I wanted was what I paid for, a working correctly int amp or  PP to  to do good on what I paid for and get my  funds back .There's no gray area here,no buyers remorse,no my wife is pissed and demanding I send it back....nothing but simply I got a unit that doesn't work properly and the buyers protection I paid for failed me.

Oooh....I've already stated its going to manufacture for repair.The point of this post was I shouldn't have to....

   I talked directly with the seller before paying,he seemed OK but who can tell in one call...I'm confident there was no shipping damage,it was sent with an issue.The deal is this,regardless if it was damaged in shipping or not PP should have stood with me and inforced the return .There is no gray area here ,either I have buyer protection which is what I paid for or PP is a ripoff and charging fees for nothing  which is exactly what they did.

Agisthos....obviously you did read my post or I wasn't explaining it correctly..PP requested not a verification it had an issue, they wanted a bench breakdown of its issues.Only way to provide that was to send it  to west coast and have the manufactures service department provide that.