Peter is the best! Pleased to be able to share my appreciation. A lightning strike fried a few resistors in my Aleph P. Pass fixed it and returned it at no charge within a week and even paid return shipping ! Exemplary service not matched by the likes of Naim (took 5 mos, + $$). Pass has great products with solid state reliability but which still preserve much of the harmonic structure thought to be the province of tubes (I have both). A modern day (former) McIntosh!
Pass Labs Service
Needed to let everyone know my experience in dealing with Pass Labs, frankly they WOWed me!!! Fastist replies to emails from everyone there. Answered my quesitons in detail and not just blowing me off with a short reply. When I won the X-1 at auction here a few weeks back I wanted a shorter connecting cord from the pre to the power supply (it came with a 6' cord). Peter at Pass said no problem, email me your address. Two days later at my door step was another cord, no charge for the cord or shipping. When I asked Peter about a CD player from Pass, he told me not to hold my breath. Oh well, got the X-250, got the X-1 what's not to like, life is great.
Now on to a CD player to replace my SOny SCD-777ES.
Pass Labs, gotta love them!!!
Now on to a CD player to replace my SOny SCD-777ES.
Pass Labs, gotta love them!!!