2. amps-preamps
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Pass Labs Service

Needed to let everyone know my experience in dealing with Pass Labs, frankly they WOWed me!!! Fastist replies to emails from everyone there. Answered my quesitons in detail and not just blowing me off with a short reply. When I won the X-1 at auction here a few weeks back I wanted a shorter connecting cord from the pre to the power supply (it came with a 6' cord). Peter at Pass said no problem, email me your address. Two days later at my door step was another cord, no charge for the cord or shipping. When I asked Peter about a CD player from Pass, he told me not to hold my breath. Oh well, got the X-250, got the X-1 what's not to like, life is great.

Now on to a CD player to replace my SOny SCD-777ES.

Pass Labs, gotta love them!!!
bigkidz

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driver
750 posts
 
I've dealt with Peter Perkins on several occasions & he always returns questions quickly. I had my Aleph P completely rebuilt & then experienced some weird problems with it. Pass rebuilt the power supply & upgraded the transformer at no charge.

It's great gear but the customer support makes it even better.

PS-he likes getting chocolates!
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