I haven't had the best experience, Elizabeth, but I don't think it should write Rega off. I still get the impression that they're a good company and these sorts of defects are bound to happen. I'm just unlucky.
P3-24 pitch instability
I'm having some pitch problems with my table. I've cleaned and reoiled the bearing, cleaned the sides of the subplatter and the belt.
But, I noticed that the pulley on the motor shaft is slightly off kilter. I'm wondering if it's enough to cause the pitch problems I'm hearing.
I made a video:
http://www.youtube.com/watch?v=w3_8Xf_QbIA
Or does anyone have any other suggestions?
But, I noticed that the pulley on the motor shaft is slightly off kilter. I'm wondering if it's enough to cause the pitch problems I'm hearing.
I made a video:
http://www.youtube.com/watch?v=w3_8Xf_QbIA
Or does anyone have any other suggestions?
Showing 5 responses by lorkp
It's really noticeable. While I think I'm particularly sensitive, I think it's so obvious and that's it's unacceptable. I'm not the original owner, however. I picked it up off of eBay a week and a half ago. Regas come with a three year warranty, but it is not transferable. So I'm not sure what to do. I'm hoping since the model is so new, they won't even ask for any papers when I take it to a Rega dealer tomorrow. |
Well, if it comes down to it, I'm going to demand my money back via PayPal--it hasn't even been two weeks. Ugh, this is annoying. There's actually another video I can share with you all. This time, it's the spindle that's wobbling http://www.youtube.com/watch?v=MekQTIxXnpY |
I took it to an authorized Rega dealer today and the guy said that everything was normal! I even had him put a record on, pointed out the pitch problems I heard right there, but he seemed to think it was within normal limits! Ugh. I don't know if I really am that sensitive or if I just have a bad table. |
Since my posts, I contacted the distributer of Rega in the US, the Sound Organization. I showed him the videos I showed you all and he concluded that the motor needs to be replaced at the least. But since there are a host of other issues like the spindle wobble, and actually a slight platter wobble I've just noticed, he wants me to send it to him down in Dallas so he can check out everything. I don't have the original box, though. So this could be tricky shipping. Does anyone have a Rega box they're willing to send me? I'd pay for the shipping of the box! |