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Ortofon bronze PNP ALERT!!!!!

I purchased a PNP Bronze from a member who said it was less than two months old.
Its the one with the integrated headshell for SME mount or can be used without headshell on a Rega type arm.
Well,I undid the screws and was pulling off the tags,<I've been in Analog since mid seventies and own about 20
cartridges>Anyway the pins coming out of the cartridge body pulled right out.
  This has never happened even on my cheapest junk cartridge.
The seller had a reciept from Turntable Needles and Ortofon said they are not authorized dealer.
They also said it was clearly a manufacturing issue and should have not happened.

Meanwhile,they say I should go after seller for a refund.Well its not the sellers fault and I won't do that.
Neither is it mine,I've removed headshell wires hundreds of times and know what I'm doing.

What amazes me is how PETTY and Crappy a well known respected long time company can be.
ITs amazing that a company like Bryston can offer warranty work to the tenth owner in the 19th year and these
people won't even stand behind a obvious Quality Control DEFECT
Just a word of caution to Ortofon customers,think twice.
Steve

soundsgood05

Showing 3 responses by mofimadness

mofimadness's avatar
mofimadness
5,364 posts
 
I wasn't aware you could even remove the cartridge body from the PNP model?  I thought it was always designed to be a one piece unit.

I looked through the owner's manual and they don't mention anything about removing it for use on a standard headshell.

I currently own a 2M Red and a 2M Black and had a 2M Bronze. They are made very nicely. Well built and solid.  Never a problem with any of mine.
mofimadness's avatar
mofimadness
5,364 posts
 
I am missing something I guess? The headshell in the pictures of the PNP model is NOT a typical headshell. They are molded around and contoured for the 2M body. They are not flat and open in the back like most replacement headshells. This tells me that they are indeed made as a one piece unit.

I do agree with you that they could just epoxy the body in and I’m sure the (2) screws on top are for looks in addition to mounting.

Since you still have a pretty new stylus assembly, you could always sell that to recoup a little of your money. They retail for around $290, so you could get a little back.

I also agree with you that someone could offer to sell you just the cartridge body, since the stylus makes up most of the money.

Have you tried BOTH Ortofon USA and Ortofon DK?
mofimadness's avatar
mofimadness
5,364 posts
 
http://www.ortofon.com/stylus-2m-silver-p-396

http://project-audio.com/main.php?prod=2msilver&cat=cartridges&lang=en

http://www.monoandstereo.com/2013/12/ortofon-2m-silver.html
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