Ortofon bronze PNP ALERT!!!!!


I purchased a PNP Bronze from a member who said it was less than two months old.
Its the one with the integrated headshell for SME mount or can be used without headshell on a Rega type arm.
Well,I undid the screws and was pulling off the tags,<I've been in Analog since mid seventies and own about 20
cartridges>Anyway the pins coming out of the cartridge body pulled right out.
  This has never happened even on my cheapest junk cartridge.
The seller had a reciept from Turntable Needles and Ortofon said they are not authorized dealer.
They also said it was clearly a manufacturing issue and should have not happened.

Meanwhile,they say I should go after seller for a refund.Well its not the sellers fault and I won't do that.
Neither is it mine,I've removed headshell wires hundreds of times and know what I'm doing.

What amazes me is how PETTY and Crappy a well known respected long time company can be.
ITs amazing that a company like Bryston can offer warranty work to the tenth owner in the 19th year and these
people won't even stand behind a obvious Quality Control DEFECT
Just a word of caution to Ortofon customers,think twice.
Steve

soundsgood05

Showing 1 response by chakster

It never happens even with 40 years old vintage cartridges, they are properly made, not like new Ortofon. 

Honestly, i have changed the leadwires on so many carts, moving them from one headshell to another, they are all made in the 70's or in the 80's, and i have never ever had any problem with cartridge pins. 

This is definitely Ortofon's quality control and poor build quality of the modern cartridges from one of the biggest manufacturer.