2. analog
  3. 1306972576

Ortofon A90 broken stylus

So the long and short. I purchased one of the 1st A90 carts to come up for sale on Agon. This was about 10 months ago, was in great condition, all factory packing, box etc. Then in Feb. I put on a disk and let down the the arm - the cart just slid across the record - OS batman - as looked at the A 90 - no stylus, it had broken off at the body. Nothing was left. Called for help and got a hold of Louis - Ortofon in Ossining NY. He said to send it in and he would send this to Denmark for review and probably would have to pay 50% to rebuild. So I have been waiting for the past months and a box comes from Ortofon. I opened and here was my A 90 - all rebuilt and a packing slip - Warranty, fully rebuilt. Thank you Ortofon!!!!
brucedan

Showing 1 response by rauliruegas

Ag insider logo xs@2x
rauliruegas
12,831 posts
 
Dear Brucedan: IMHO Ortofon is a first rate manufacturer second to none.

I own or owned any single top Ortofon cartridge model ( LOMC/MM ). Well, several years ago I bought their MC 3000 ( LOMC ) cartridge that came with a full ceramic body. I received the cartridge and mounted in the tonearm, the ceramic body was really fragile and I put a screw headshell mount torque to high and the top plate on the cartridge was broke but for many months I was unaware of that till I changed of tonearm.
This was easily 7-8 months latter, I contact Ortofon and sended the cartridge as they asked and 10 days after a NEW MC3000 appear at my " door " with no before Ortofon questions about.

As I said: first rate customer service!!!!!!

Btw, great performer your A-90.

Regards and enjoy the music,
Raul.
More to discover