Ordering directly from MoFi (LP's)


Has anyone ordered directly from MoFi (and not MusicDirect) previously?

I had an LP on the "notify me when in stock". When I received the in stock email from MoFi, I immediately went to their site and paid for the order. That was one week ago. Since then, zero updates to the order and an email to their customer service without reply.

They only provide an email contact and no phone number so I am unable to call.

Anyone have prior experience ordering direct from them?

128x128jcoehler

Showing 2 responses by vonhelmholtz

I know that I pay for shipping when ordering direct. I have experience canceling an order. I had to repeatedly EMail over a week prior to getting a response.  I won’t order from them again.

I know that Music Direct charges a card upon shipment.  I forget when Mobile charges your card, but it seems to me it was upon order..please correct me if wrong.