Oppo 103 freezing.........


I have an oppo 103 under a year old with recent software update and constantly freezes up using a portable stick in the usb on front panel. If I scroll down too fast or next song too fast it will freeze up everything on the machine. I have to turn off, unplug the unit and plug back in after a few minutes. Extremely annoying. Does anyone have this issue and how can it be rectified?
Thx in advance...
128x128bacardi
So how did you make out?   I thought my problems were cured but the other night I was trying to start Netflix and the player kept hanging up, the video was stuttering and the audio would cut out.....In addition the machine would occasionally lock up, prevent access to the Home menu or have some other anomally.

I called OPPO and they were very helpful.  They had me turn off the "Quickstart" mode and engage " Energy Saver" mode instead.   They were very forthright in saying they are aware of the issue and are working to correct it.  The only drawback is that with "Quickstart" disabled you can not wake the player with a tablet or phone using the OPPO Media app.   You must power up with an I.R. remote or via the front panel manually.   No big deal, it's such a great machine I can live with that.

I really appreciate their candor and the level of support they give..... I used to work for a company that you all know, people raved about their customer service but the truth is they would have me act like it was the first time I heard of a problem,  suggest they reload the firmware , or some other BS , the whole time knowing it was the hardware and that it would never have a fix......  
BTW, I Q/A'd Oppo tech on the idea of my freezing in light of fast or slow USB sticks and they gave no time or credence to that being a factor (my para)".. the USB speed is far faster than the player can access".
I had a similar problem and it turned out to be how I was accessing my network.  Oshare, which I'm using now works great and no more lock ups.  It seemed to be accessing a local hard drive I had hooked up but it wasn't.  Try just turning off your network if it's on and see?