Opinions on Magnepans sales/marketing approach to


Is anyone else somewhat frustrated at the inability to audition the 20.7s except at a very very few locations in the country? The fly to MN to hear does not really appeal to me either because let's be real, an hour listening to decide on 14K speakers in a strange system is simply not enough and in MN they do not do a side by side with the 3.7s to allow auditioning both through same electronics any way.

I recently purchased Maggie 3.7s with the option to upgrade to 20.7s within 6 months . The 3.7s to my ear are a cut above the 3.6s when it comes to sounding like a single cohesive speaker versus the ribbon tweeter always drawing some attention to itself.

Problem is how do you tell if upgrade from 3.7 to 20.7 is worth it if the dealers do not have them on floor? The best would be to audition in you home on your equipment but at least if the dealers had both you could audition where the only variable is the speaker.

I have spoken wo Wendell about it and there is 1 dealer who Boston who will let you try and return but that is virtually an isolated approach..one which I applaud. Of course they have to really qualify the buyer but again, if you have 3.7s and want to upgrade, Magnepan and most dealers expect you to "buy on faith or reviews" which in my mind, in today's economy, is simply ridiculous. While I am sure some have bought them "blind", the argument that the 20.1s were better than the 3.6s so imagine how much better the 20.7s are the the 3.7s will not make me pull the trigger.

Long winded way of asking about others experience and opinion of how Magnepan and dealers are handling the 20.7s

MikeH
mn2hifi

Showing 6 responses by mrschret

This is actually in regards to what Stickman wrote but before I get to that I'd like to offer just another Maggie lovers opinion. I had the 3.5's for a year. Then had the 3.6's for 12. Have had the 3.7's now for 7 months. The 6's, while being an outstanding speaker and an even greater value at what they're selling for used, unfortunately don't hold a candle to the 3.7's. The 20.1's still a better speaker then the 3.7's but not $7,000 better. 20.1's at used prices of less then $8000 are the better buy. I had a chance to buy them instead of the 3.7's but my wife was afraid of the size. Now, after living with the 3.7's and realizing how fabulous the 20.7's must be she's agreed to live with the size issue. This is where I'd like to add further to Stickmans' comments. I'm ecstatic to hear how well Magnepan is doing. I don't like the fact that the 20'7's are not out there for demoing. My wife and I will be travelling to White Bear Lake to hear and thought it would be fun to see how the speakers are actually produced. So, if Magnepan wants us to come there to listen wouldn't you think it would be in their best interest to put a little effort into the demo room?
Thanks for the tip, Stickman. I promised the wife a stop at the Mall of America so will have to fit Audio Pefection in also.
I would have to agree to audition whenever you can because you really can't depend on what someone else hears. A perfect example would be if you were taking Djexxx's advice and not buying 3.7's because there is no difference between them and the 3.6. Not only is there a difference, it jumps out at you immedietly. The same can be said for the 20.7. Yes, Stickman, I was at Magnepan and it was a very unique experience. Wendell gave my family and I the tour and it was really interesting to see just what goes into these speakers. A number of folks here on AG have also been there and I can only second what has already been reported. This is a company that operates with a minimal workforce. They are all specialists and just about everything is done by hand. They work on one type of speaker at a time. Mr. Diller was very engaging and we had some laughs and just a very casual meeting. When first making the arrangements for the tour there had been some chance, according to Wendell that the 20.7's might not be available for demo. In another thread I commented that I would be rather put off if after making plans two weeks ahead that they wouldn't be available. My comments were that if they are inviting you on their website to come to the plant to hear what you want to buy then it would be in their best interest to have them available. I mean how hard is it to hook up two speakers at the place where they're made? Well, let me tell you that Wendell most definitely reads these threads and he had the 20.7's ready. I actually felt a little bad after writing what I did and then being treated so wonderfully while we were there. But even at that, I still stand by what I said. If you extend the offer then follow thru....and they did. When we got to the lab, also their demo room, Wendell warned us that it was nothing special, and it wasn't. Just as the other visitors have noted, this is a concrete room, no acoustic treatments and very sparse electronics. The amp and pre-amp were Bryston and the CD was Denon. The amp was 125w a side. Now I'm not calling Bryston sparse. I refer only to the wattage and that the preamp was nothing special. Wendell stayed with us for a few songs and then turned the controls over to me and just said to have at it. We stayed for about an hour and played just about everything we had brought with us. I could've stayed quite a bit longer but my wife didn't want us to overstay our welcome. As to what was heard I'll just say that the 3.7 isn't in the same league. There's a reason why there's an $8000 difference. I luv my 3.7's. I think they are fabulous speakers. But they just don't come close. You have to hear the 20.7 to know why. There's a fullness, and a richness you don't get with the 3.7's. I am not technical. I couldn't care less about specs. I couldn't tell you what most mean anyway. I go by what I hear and the 20.7's are phenomonal. One thing I did notice though was that on some of the music we played, when the volume was kicked up, there just wasn't enuff juice. 125 watts just isn't going to drive them unless your listenning to acoustical guitar at low levels. But as my wife said, if they sounded that good, with minimal amounts of power, imagine what they'd be like with bigger amps. Bless her heart. So, the bottom line is if you love Maggies, and you'd like to see the uniqness of the Magnepan company, by all means go and see it. The company is only about 25 minutes away from the Mall of America so my wife enjoyed that also. Yes Wendell, there is still money left for the speakers.
Great news on the 20.7's rolling out. Read about others on another forum. Going on my third week of waiting. Hopefully I can have them playing during Thanksgiving dinner.
When I heard the 20.7's at Magnepan and then again at Audio Emporium in Milwaukee (A beautiful store and extremely nice folks) I noticed right away a less bright sound. Avoiding any technical reasons could it be simply from the increased midrange and woofer areas on the in the panels?