Olive customer service


Has any one around here had problems with Olive customer service and the HD03. No manual comes with it. I asked about the warranty card and complete silence from Olive.
It took 6 weeks, yes 6 weeks to get the unit to me. And they charged $38 to ship it, but I was aware of that before hand.
It's as if I was the one that should be thankful they let me purchase that piece of gear. Just, have never been treated like this before. I sent an email to them for an RA# this morning. What a pita this has been.
Harley
harley52

Showing 1 response by boatnmusic

Olive's costumer service has been put to the test many times by many people. I know from personal experience it is essentially non-existent! I have owned an Olive 03HD for two years now and it has never worked on a consistent basis and Olive has NEVER responded to my requests for information, much less provided "support". Anyone buying any devise from Olive needs to keep this in mind. Slick marketing, many promises, more problems, minimal/no support = OLIVE