Nuclues plus bricked


Roon forced an update of my nucleus plus and its now bricked. Anyone else run into this issue?

monkeyade

Showing 9 responses by monkeyade

No going to lie, if I end up replacing the 2.6K brick I'll be dropping Roon subscription as well.

Tbh my main reason for purchasing it was for stability, previously I was running roon core on my Nas and secondly as it's one of the few streamers that support multi channel audio.

Yes several times, pulled it out of rack and plugged into monitor. No output on either hdmi port.

@adasdad tbh overall I like roon and don't use the dsp functions either.

i went from roon core on a windows pc to roon core on a nas to the nucleus plus. One of the primary reasons why i went with the nucleus was the mutichannel output over hdmi, which i occasionally use in my movie room. That said for some reason on the odd occasion I want to use multichannel, nothing comes out of the hdmi and required reboots. A pain as that requires pulling the rack out of the cupboard etc.

Since it's now been unplugged for a day I'll retry it but don't have high hopes. Looks like it will need to go back to roon for a fix.

To be honest I'm more than annoyed right now, it's been over a week since the case was acknowledged by Roon technical support and still nothing from them.

Figured I'd give an update on this.

So, I have to send it back to Roon and at the moment it looks like it will be free of charge. which is good news.

Just a quick update on this, I have received the nucleus back about a week ago and all is working well again. Looks like they had to replace the motherboard from what I can tell.

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