You lost your signal to your outputs, which indicates that a signal path is open.
the problem can be twofold:
1. lost one of your voltage supplies that biases your component in the signal path.
2. defective component in your signal path. When you had the same problem but you managed to have it work indicates that the component was starting to break down at the point and now has completely broke down.
Pound on the various area of the case top and bottom and if you managed to bring back the signal, then you have a cold solder joint. But I suspect that your component is bad.
If you lost your signal to both your outputs, That would be another problem, probably a mechanical problem. (switches)
either way, Best for you to send your instrument back for diagnostic by the company. I dont think there is anything you can do to bring it back. Like Xti said, most components die the first 90 days, after 90 days, you can have confidence that your system will last a long time.
the problem can be twofold:
1. lost one of your voltage supplies that biases your component in the signal path.
2. defective component in your signal path. When you had the same problem but you managed to have it work indicates that the component was starting to break down at the point and now has completely broke down.
Pound on the various area of the case top and bottom and if you managed to bring back the signal, then you have a cold solder joint. But I suspect that your component is bad.
If you lost your signal to both your outputs, That would be another problem, probably a mechanical problem. (switches)
either way, Best for you to send your instrument back for diagnostic by the company. I dont think there is anything you can do to bring it back. Like Xti said, most components die the first 90 days, after 90 days, you can have confidence that your system will last a long time.