For my shipment the buyer took pictures of the damaged item on arrival showing all the manufacturer's internal packaging in several pieces and the damage done to the item. He shipped it back to me and I refunded him in full. Fortunately I had pictures of my own prior to shipment. I surmised that my package had not been secured properly in transit and had probably hit the internal bulkhead of the van when the driver experimented with his emergency br(e)aking procedure. Courier firms have a duty of care, so threatening court action usually does the trick - it did in my case !!
No Insurance with FEDEX as of 11/01
Just a heads up if it’s not known already, as of November 1st 2021 FedEx does not offer insurance on shipments. I was sending out a piece of gear today and was told that I would have to obtain 3rd party insurance if I wanted my shipment covered for lost/damage.
Does anyone have recommendations on who to insure gear with??
Does anyone have recommendations on who to insure gear with??