I suggest that caution be exercised and care taken to insure that commitments being made by Fedex and paid for by the shipper will likely hold up in small claims court. Recently, I had abad experience with Fedex. I shipped a pair of stand mounted speakers by Monitor Audio as well as the Monitor Audio stands in late April. Because I didn't have the original boxes, Fedex associate packed them in their boxes. I valued the shipment at $1600. When they arrived the buyer emailed me to express his disappointment and included 14 pics of the damaged stands and speakers. I immediately filed a claim with Fedex that was denied by the manager after the Fedex investigator assigned to the case recommended that I be paid for the damages. I file a small claim law suit in Forysth county Georgia. Two weeks after the claim was file I received an email from one of their attorneys with an offer. I settled with Fedex paying for the speakers, cost of shipment which was $357.00 and the court filing fee. When I declared a value for the speakers I thought insurance was being included in the shipment cost only to find out afterward that it wasn't. Know what you are insuring with Fedex and be certain it covers lost/damage.
No Insurance with FEDEX as of 11/01
Just a heads up if it’s not known already, as of November 1st 2021 FedEx does not offer insurance on shipments. I was sending out a piece of gear today and was told that I would have to obtain 3rd party insurance if I wanted my shipment covered for lost/damage.
Does anyone have recommendations on who to insure gear with??
Does anyone have recommendations on who to insure gear with??