I would like to echo the sentiments of sro and arafiq concerning Tyler and Josh of Next Level HiFi. It has been a wonderful experience getting to know them and do business with them. Next Level is definitely an appropriate name for Tyler's company, they not only have next level products but their expertise and care for their customers is as good as it gets. I started off with the Aavik i-180 integrated , having no prior knowledge of the brand I was quite skeptical at first. Tyler offered to send a unit to me to try so I trusted him and went for it. I ended up trading an excellent Modwright KWH 225i for it and sold my Qualiton a50i to get the d-180 dac too. I was so taken by the quality of the sound and with the level of professionalism that Tyler and Josh showed me that I had to share the good news with Arafiq and my brother who at the time had a wonderful Vinni Rossi integrated. I couldn't wait to tell my brother how I felt that he should try the Aavik i-580! He took my advice and ended up getting the same incredible service and consideration as I had. To say that I would highly recommend them is an understatement! Arafiq already shared how he was treated, I did my best to persuade him also to give them a try he did and hasn't regretted taking the chance with Next Level.
Next Level Hifi
I wanted to share some praise and respect for Tyler Mueller and Josh Jendryka of Next Level Hifi. Rarely do you ever hear a dealer pay respects to another dealer in this incredibly competitive industry. But in this case, it is well deserved.
I’ve been working with Tyler for a few years now, before I myself started my business Bliss Hifi last year. From the start, Tyler has provided excellent service and has been willing to offer options given any budget and design constraints I shared with him. A few years ago he took a bit of my personal gear to trade in towards the Borresen speakers I now own, and both Josh and he have been absolutely attentive in the above normal needs for customer support I have asked of them in the last year.
You may have seen their stellar performance at national shows where they often gain a lot of praise for their installations of systems from Borresen, Aavik and Ansuz. They’re both great to chat with in those settings, but visiting them in their store in Wayne, IL last month also set a new standard for me in terms of customer service and relations.
I know I’m not alone in feeling this way and hope others can chime in with their experiences to bring awareness for others who might gain benefit from learning more about them.