I'm fortunate never to have had a bad experience with FedEx Air. But last week I took a parcel to them and overheard the counter staff chatting about FedEx Ground. Their concensus was that FedEx Ground sucked majorly and that the air division was beginning to suffer from crossover ill will.
It will be interesting to see how F/E corporate deals with so much dissatisfaction with a name that has justified its higher prices with a reputation for efficiency and speed.
Will
It will be interesting to see how F/E corporate deals with so much dissatisfaction with a name that has justified its higher prices with a reputation for efficiency and speed.
Will