I agree with Cerrot that it would be very useful to know what the DAC is. Without knowing the DAC, everything else is pure guesswork. For example, if the DAC is a NOS DAC which does no internal jitter reduction, this could be the significant factor holding back the performance of the DAC with the Onkyo - in this case, adding a "jitter buster" such as from Empirical Audio or at a more budget level from Monarchy Audio might result in a significant improvement. But the reality is that without knowing what the DAC is, we can't identify if it is a jitter issue, a system synergy issue, a digital or analogue cable issue or a resolution issue in terms of the amplifier, and so on.
I don't think it would be considered that you (OP) would be unfairly criticising the product when you are simply asking the question as to what could be done to improve the sound in the context of your system. I think you would be able to benefit from far more considered advice by telling us what DAC you are talking about.
I don't think it would be considered that you (OP) would be unfairly criticising the product when you are simply asking the question as to what could be done to improve the sound in the context of your system. I think you would be able to benefit from far more considered advice by telling us what DAC you are talking about.