Patience will pay off if you want great sounding cables. Bob runs a very small business, he doesn’t have a receptionist, sales team or 9 - 5 employees to answer phones and emails. He could be on vacation or off watching his daughter get married or simply living life on his terms. Bob is a standup guy and if you send him money for cables you will get them so you’re a little off base there. If you really can’t wait, there are big distributors like music direct where you can buy Audioquest or other big name products. I like buying direct for half the price you would pay through regular distribution. I love these small companies which offer American made gear. I have also owned Mad Scientist cables, and they don’t compete with Cerious Tech. All you need is a little patience.
Lance