Netgear NAS Incompatibility with Mac OS X 10.68


I am not good with computers, but I need to store a large part of my collection for space reasons. I bought a Netgear NAS (RAID, 3 TB) and it won't recognize my MacBook.
I will try it with a Windows laptop tomorrow when I bring one home from my office, but in my experience, if something doesn't work with Mac, and is suppossedly with Mac, Linnux and Windows, it won't work with anything.
I am tempted to ship back the NAS, but does anyone have any useful suggestions?
richardfinegold

Showing 1 response by richardfinegold

The NAS and computer are independently connected to the router. The Netgear
diagram shows a line of stuff that is supposed to be displayed if everything is good to go. Mine only shows about half the stuff, although it seems to be assigning an IP address to the NAS. When I hit a button that says "search" for the NAS, I get a message that the NAS is "blinking" (there is no blinking that I can see from the LED lite on the NAS) Connections are all CAT-5.
Bought it from Staples. Employees give blank stares when I ask for help. Perhaps when they hit Puberty they might know something useful.
Will have model number of NAS later. Thanks, Al.