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Netgear NAS Incompatibility with Mac OS X 10.68

I am not good with computers, but I need to store a large part of my collection for space reasons. I bought a Netgear NAS (RAID, 3 TB) and it won't recognize my MacBook.
I will try it with a Windows laptop tomorrow when I bring one home from my office, but in my experience, if something doesn't work with Mac, and is suppossedly with Mac, Linnux and Windows, it won't work with anything.
I am tempted to ship back the NAS, but does anyone have any useful suggestions?
richardfinegold

Showing 1 response by almarg

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almarg
9,670 posts
 
What is the NAS connected to? Typically an ethernet port on the NAS would be connected to a router, which in turn would assign an IP address to the NAS. If you are connecting the NAS directly to the computer via an ethernet cable, chances are it is not being assigned an IP address, which would result in the computer and the NAS being unable to communicate. Or is the connection via USB?

Can you also provide us with some idea of the overall network configuration. Is there a router, for starters? Is the computer connected to it via a wired connection or wirelessly?

And what is the specific model number of the NAS?

Regards,
-- Al
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