I've had the same experiences with scratched discs, though there have only been a couple that didn't play perfectly. One lost disc (ultimately showed up), one broken disc. I don't have any of the problems people are describing with long waits for discs - occassionally I don't get my first choice the first time, but I regularly sign up for new releases and get them pretty quickly. My biggest complaint (and it's not a very big one) is that it clearly takes longer than it should to turn a disc around - if I watch a movie on Friday night, I should be able to mail it back and have a new one for the next Friday night, but it never works that fast. I think it's a great service and I'm out of the business of late fees, which is wonderful. -Kirk
