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Need help with Roon, system output is not showing by Streamer/DAC

I can’t play digital music thru my 2-channel system.  My Roon server is my iMac desktop computer.  When I click on the "system output" (on the bottom right of the Roon window), it no longer shows my Metrum Ambre Streamer.  A couple of days ago, I restarted my computer, and it did bring up by Metrum streamer.  Now it doesn’t work.  I not a computer whiz, so I am at a loss.  Meanwhile, I have no music thru my 2-channel system.

My system is Metrum Ambre streamer (on LAN with ethernet cable), Metrum Onyx DAC, Atma-Sphere MP-3 preamp, Atma-Sphere Class D amps, Acoustic Zen Crescendo Mk II speakers.

Please help.  Thanks!!

hifinut51

Showing 1 response by hgeifman

hgeifman
2,317 posts
 

 

Maybe do the following; 

• Restart Everything

Power cycle your Metrum Ambre, your iMac (Roon server), and your network router/switch. This often resolves network discovery issues.

• Check Network Connections

Make sure the Ambre is connected via Ethernet (not Wi-Fi) and the cable is secure.

• Verify Ambre is Powered On

Confirm the Ambre’s lights are on and it’s functioning.

• Roon Settings

In Roon, go to Settings > Audio and see if the Ambre appears under “Roon Ready” or “Networked” devices. If not, click the refresh button in that section.

• Disable VPNs/Firewalls

Ensure there are no VPNs or strict firewalls running on your iMac that could block Roon from seeing network devices.

• Check for Software Updates

Make sure both Roon and your Ambre are running the latest firmware/software.

• Multicast Routing

If you use a custom router, ensure “Enable Multicast Routing” is turned on in your router settings, as Roon needs this for device discovery.

• Reinstall Roon (if needed)

As a last resort, uninstall and reinstall Roon on your iMac. Sometimes a fresh install restores device visibility.

I hope this helps   

 

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