Need help with Apple Airport Express


I bought an Apple Airport Express so I can connect my Marantz SR-7007 to my wireless network. I want to use it as a wireless client. I have an iMac and AT&T uverse is my Internet provider. The Airport Express configures properly ONLY IF it is connected to the router with an Ethernet cable. I can not get it to work with the Wireless network. I've googled directions and tried everything. Can anyone help, or do I have to have an Apple tech come to the house ? Thanks
mabonn

Showing 17 responses by mabonn

Not sure. When I select "Media Server" from the network menu on the Marantz receiver, the screen says "empty". On the iMac, it says the Logitech Media Server is running. When I had the AE running wirelessly from the 2wire modem/router, the Marantz screen would say "Matt's Library", and allow me to access my library.
Hi Kijanki, Thanks for your reply. I have a 2wire 3800hgv-b gateway router. How can I find out if this is dual band ? What model Linksys router do you have. ? Thanks, Matt
Kijanki, Thanks. One more question..... I got it working for Internet radio, but the AE no longer accesses my iMac music library. The Squeezebox DOES access my iMac library. ?? Thanks for your help. .. Matt
ZD542, I don't think it's the file, because it streams with no dropouts to my Logitech Squeezebox Touch. So far, I have downloaded 2 albums from HD Tracks, one is 96khz, and the other is 88.2 kHz. Dropouts occur only on the AE, no dropouts on the SBT.
Almarg, The software serving the music is the Logitech Media Server running on an iMac. So far, I have not been able to increase the buffer size on the server software, the AE, or the receiver. I'll try consulting with dealer I purchased the receiver from, and Apple tech support. I may just go for a dual band router. I have browsed lots of forums, and it turns out there is lots written on this problem, but no one definitive solution. The only bullet proof solution is to hard wire the AE to the router. I really want to go wireless.
Again, thanks for all your help and suggestions. ....Matt
Thanks for your help. I spent nearly an hour on the phone with Apple tech support. Still no luck. The support tech said he would send a report to engineering and get back to me in a few days. If that doesn't work, I guess I will return it and get a Squuzebox Touch.
I finally got it working. Apple tech support called me back today and walked me thru it. When I first spoke to them Sunday , they had me connect the computer to the wrong port on the airport express. Not to impressed with that, but I am pleased that the tech actually followed up with engineering, got the correct solution, and called me back when he said he would. Thanks for all your replies. Matt
Markhyams, I hear you. I have a ST in my 2 channel system, in a different room. I bought the AE for my HT system. If I had it to do over again, I would probably get another ST. I may upgrade at some point. Thanks, Matt
It works, but it stops occasionally (for buffering?). Is this a problem with the AE, or do I need to increase the Internet speed ?
Hi Al,
Thanks very much for your reply. I will work on your suggestions and make another post tomorrow. The dropouts occur on Internet radio. The station I listen to mostly is a classical station that transmits at 128 Kbps. I'll spend more time listening to my computer library and see if the dropouts are more or less frequent. Until tomorrow. ..Matt
Thanks for all your help. I tried changing power levels, channels, and re-assigning IP addresses ( traffic priority?). In the end, the thing that made the most difference was re-positioning the router from the desk down to the floor so it is facing the stairwell. So far, no dropouts either on my computer files or on the Internet radio stations, after about a half-hour of listening. So far, so good. If I start having problems again, I may bite the bullet and get a dual band router. Thanks again. I am a happy camper. ...Matt
Dropouts again! Went almost a week with no dropouts. Then today I downloaded a Dave Brubeck album from HD Tracks. It's FLAC 24 bit 88.2 kHz. It drops out every minute or two. Internet radio and my CDs (FLAC 16 bit 44.1 kHz) are still ok. Any suggestions ?
Kijanki, I had more dropouts after I thought I had eliminated them. So, I went to Best Buy and bought a Linksys 2500 dual band router. Got it set up today, and it seems to be working. If it goes an entire week with no dropouts, I'll declare victory. The one question I have (for now) is this: Wireless devices are given the option of joining the secured network with password or as a guest (unsecured with no password). How do I disable the "guest" option? Thanks, Matt
Hello Mrvco,
Yes, I performed the setup for the AE to work wirelessly with the new Linksys router. It works for Internet radio, but is unable to access my iMac music library. Before I got the Linksys, the AE was connected wirelessly to the 2Wire gateway modem/router, and it was able to play both radio and media from my iMac. Can't figure this out. ...Matt
Kijanki, I will look into the 2.4 and 5 GHz issues you brought up. I am using Logitech Media Server to transfer music. This still works with my Squeezebox connected wirelessly to the Linksys ( both radio and library ).
Thanks for all your help. I will keep working on it and report back later. ..Matt
Realhifi, Thanks for your help. I am away for a few days, so I will get back to this when I am home. I'll update the thread at that time. ...Matt
Back again, making progress, getting closer, but not quite there.
I got "AirPlay" enabled in iTunes on the iMac, and on the Airport
Express. I can play the iTunes library thru the Marantz as long as I control
it from the iMac. But, I can't access the library using the Marantz controls
(remote control, or the receiver itself). So, I downloaded Asset UPnP, and
configured it on the iMac.
When I try to access it using the Marantz remote, the following happens:
I select "Network" input then I select "Media Server".
On the receiver display (and the TV) I see "Asset UPnP: matthew's
iMac"
I select this, and I see the usual menu choices (artist, album, title, genre,
etc). I select one of these, and the receiver display says "Please
wait, ..connecting..." After maybe a minute, the TV screen begins
flashing and then it displays the Network Menu again(favorites, Internet
radio, media server, etc). That's as far as it gets. Is this a problem with the
Marantz setup, or the iMac setup..( iTunes or Asset). ?
Update: I think I have it working!!! Thanks to all for your help. A'gon is great!