NAD M33 cutting first second of song while streaming

The M33 qualifies, it has HDMI, so possibly.

Yes, I can backup and hear the note previously cut short.  Does that indicate something to you?

Not yet, I'm looking for collective forum genius to save me from that ordeal.  I've read elsewhere that when they called NAD, after resetting, etc not fixing the issue, were told to send it to a NAD service center.  That story is repeated several times in various forums.  Like I said, I've seen the issue raised going back to January, but haven's seen a solution.  Not even what happened once the units came back from NAD.  If they could fix it then, they should be able to fix the cause for later production, no?  

... but I digress.  My question remains, is there a solution short of sending it in?

I did a factory reset, it seems to have worked.  If anyone one else experiences that first second dropped on streamed tunes, give it a shot, it worked for me.  (so far... lol)

That didn't work for long either.  So, the question still exists, does anyone have a solution that works for longer than a few hours?  NAD's solutions have not yet worked.

Great news and relief... on Thanksgiving night 2021 when I went into the BluOS app, it generated an automatic update to my M33.  Not an update to the app., but the system software in the unit.  That did the trick.  No more cut offs.  I've always loved the sound, but the cut off glitch was very annoying.  Not anymore... just the sound complete with the first note of a song.  Now I can stop cruising the ads.... fat chance... lol.