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Mytek - Empire chapter II

To whom it may concern, I`ve posted a Discussion about a pre-order made for Mytek`s new product Empire, paid 50% in advance, and due to be delivered by May 2021. The post has been removed by a moderator. After a series of unpleasant events, I have just received the refund on March 2022. I thank Michal to return my money in fulll. I also thank the member of this community for the support, that I believe was determinant for this outcome.   

songfabio
carlsbad's avatar
carlsbad
1,551 posts
 

Thanks for letting us know.  Many read that thread with interest.

hiromyk
7 posts
 

songfabio,
I hope you are still around this forum. I'm in a similar situation you were in, so it would be much appreciated if you could help me.  
I pre-ordered Liberty DAC 2 on November 1st 2021 at Mytek's website, which was supposed to be shipped by the end of last year, but it is not shipped even by now. I already made many contacts by e-mail, support ticket, Sales Order page, but Mytek has made no response. I'm beginning to feel they are cheating me. Liberdy Dac 2 is tagged IN STOCK several months, so parts supply shortages is not the excuse on this.
I suppose you were making contacts directly Michal Jurewicz, can you tell me his e-mail address? I can't find it on their website.

songfabio OP
5 posts
 

Hi Hiromyk,

Very sorry to hear that you are in the same trouble that I was. His e-mail is mehow@mytek.com and he is a member of this community.

I sincerely hope you find a solution soon. 

hiromyk
7 posts
 

@songfabio 

Thank you for your reply, I really appreciate it. I'm gonna try to contact him and request a refund for my money. 

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