2. digital
  3. 132965-2561

Mytek Brooklyn

Just a quick question for anyone that may have some information pertaining to "MYTEK", I sent in my DAC for repair, and haven't heard from anyone at any time , Except for the, manufacture in Poland, who's been very helpful in trying to facilitate any communication with the Brooklyn New York office, but it seems they have not even returned his messages as well. My DAC equipment went to the Brooklyn NY office. Does anyone know if they're still in business? I haven't received a phone call, or a text message or any communication that I advanced. Absolutely radio silence.  Are they still in business?  I have even written emails with respect to please return my equipment as it is, and still have not received any communication via telephone, text message and or email. Does anyone know if they're still in business
Ag insider logo xs@2xmp10019

Showing 1 response by robelvick

robelvick's avatar
robelvick
619 posts
 
I was on a similar boat recently.  Three weeks ago I ordered the Brooklyn DAC+ from an online retailer here on Agon.

The retailer's shipment from Brooklyn office was delayed, and very little/vague communication came from that office.  I believe there are only two people working there..

Anyways, my dealer reached out to the Poland HQ and had the DAC shipped directly from there.

I know this doesn't really help your situation, but my guess is the Brooklyn office is overwhelmed.  They need more employees for sure.
More to discover