Music Direct and my recent exoeriences


I have a lot of respect for Audio Advisor with Thousands in purchases all have been perfect, professional and resulted with a very happy Audiophile.

My first component was a Marantz CD63SE when I was a college Sophmore and it changed my world and perspective on this brilliant hobby. The only problem is people during the procurement process. Promises not kept. Documentation and Boxes advertised but not provided et AL.

So I tried several times to procure a new Amplifier Amongst many greats including Meridian, Conrad Johnson and McIntosh.

So after a lot of disappointment and flat out liars or pathetic fast talking sales people I decided on Music Direct. We had issues with Cary supposedly drop shipping in a week only for a month to go by and NOTHING...waiting on capacitors was the answer. ROCKO and DAN did a solid to work with me after myn5 week wait. For an upcharge they got me the Levinson 532H in record time and I am still in love...attached to my McIntosh D150, Esoteric SACD, McIntosh MCD301 I wanted the Jolida fusion F 360 but it turned out to be the cheapest most poorly made component I have ever purchased. Day one the Haptic Touch On-Off-Standby button should be an analogies physical button. Instead I get a POS virtual button that loops amongst Standby-Off and then On but only for milliseconds. Poor electronics and poor design. GOING WITH A Bel Conto Pre5 or a Benchmark LA4 or maybe a Rotel Michi and hoping Rocco and Dan will continue their great service, take my feedback as a EE and Computer Data Scientist and get rid of that poorly executed JoLida ICE product line..sounds good but onlynfor a few days...hats off to Music Direct they literally did everything to make me satisfied but now I have to return the Jolida and hopefully they will continue to work with me. Much respect gentlemen and they are a class act if your looking for great gear, yet, I am still saddened about all the 10 plus audiophile stores I could visit on Woodward in Detroit just 15 years ago. Music Direct is the next best virtual thing to that tangible experience. Keep up the great work.
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Showing 1 response by garebear

......our fellow Audiogon friend here who has been a member for a whole three months has come to a quick conclusion that the Audiophiles here are all old aged with thinning or bald gray hair and put what we have left on our heads into a bun to be cool. Well , I must reassess myself as I do not have the characteristics that you so eloquently described but I of those '' Boomer(s) '' . I grew up in a generation that had great musicians that made music that we are still are listening to 50 years later and music that is just as relative today as it was back then. So yes I did find those comments offensive as well as unnecessary. We are all here and for me at least for the genuine love of music and as a hobby on the equipment. The fact that you wrote this thread about the positive merits about ; " Music  Direct '' while sitting on the toilet is very disturbing but then as you noted we can thank you for all of the newest technology in hardware and software. The other '' crazy '' thing about us Boomers - most of us had the privilege of working at companies that gave us nice fat juicy pensions and matched our 401k's and we collect Social Security in our early to mid sixties and we we rally can't say that now about corporate America or even for privately held companies. So be kind to us Boomers as we have earned this privilege. One other point fellow Audiogon member; I would not miss you company's next diversity and sensitivity training as you may need it or you just may be sitting on that toilet typing up your resume' for a new career. Just my 2 cents as an old man with all of my graying hair.