More shipping damage again?

I have had the best and cheapest results with FedEx Ground. This doesn't mean they are infallible, however. Also, for lighter items, I have had great luck with the USPS.

I have had more problems with claims with UPS and once took them to small claims court, where I found businesses are always right. My FedEx claims have always been handled by someone at their telephone number, but a third party inspector came out and took my information and pictures. I average about one claim each year and perhaps make twenty shipments in that time.

I would never use a UPS store as they are flatout incompetent. They assume that a big enough box and lots of peanuts done by their minimum wage employees means "professionally packed."