Absolutely agree with cleeds. These are services to be provided by the dealer, not the manufacturer.
Moon by Simaudio, Arcam and Hegel: Quality of Customer and Technical Phone Support
Hi all. I'm putting together a a 2.1 Channel Audio/Home Theater system where I can listen to “HiFi” quality 2.1 audio through streaming, vinyl and CD’s and where the left and right channel speakers and the subwoofer also provide the audio for TV and movies.
These are the integrated amplifiers under serious consideration:
- Arcam SA30 - https://www.arcam.co.uk/products,HDA,Integrated-Amplifier,SA30.htm
- Hegel H120 - https://www.hegel.com/products/integrated/h120
- Moon by Simaudio 240i - https://simaudio.com/en/product/240i-integrated-amplifier/?v=7516fd43adaa
It's likely I'll have to make the purchase from an online retailer given my location and thus do my own set-up and calibration of the amp and other components. Based on your experience which of these companies is likely to give me the best customer and technical phone support both in the initial set-up and calibration and in any potential issues going forward.
Your thoughts and comments are appreciated.
These are the integrated amplifiers under serious consideration:
- Arcam SA30 - https://www.arcam.co.uk/products,HDA,Integrated-Amplifier,SA30.htm
- Hegel H120 - https://www.hegel.com/products/integrated/h120
- Moon by Simaudio 240i - https://simaudio.com/en/product/240i-integrated-amplifier/?v=7516fd43adaa
It's likely I'll have to make the purchase from an online retailer given my location and thus do my own set-up and calibration of the amp and other components. Based on your experience which of these companies is likely to give me the best customer and technical phone support both in the initial set-up and calibration and in any potential issues going forward.
Your thoughts and comments are appreciated.