MOFI not shipping LPs according to purchase number.


I asked MOFI why I hadn’t seen the One Step Stevie Ray Vaughan shipment yet when there were so many for sale in the public already. I bought the very minute the notice arrived. I asked; Why wouldn’t you know the pressing number for each customer? If I’m customer 1000 in the ordering pool then I should receive # 1000. Otherwise what’s the point of first order first serve? Then you could give any number to even the first payee? If this is the case it’s not very fair for those who put up money first! Seems like US residents are getting theirs first?
They replied; As simple as it may sound it is an extremely difficult task. We can confirm your order is processing and will be shipping very soon.
So they never really answered me, just danced around the topic. Still haven’t seen a shipping notice and the pressing numbers are in the 3000 range already I see shipped and selling.
Anyone else getting sick and tired of MOFI’s crappy service? Same old repressing of the same albums. They keep pressing the same LPs over and over it makes having limited pressings worthless. MOFI is just a joke.
darkone

Showing 2 responses by slaw

Years ago when music direct/MFSL was taking orders for the 45rpm Patricia Barber, they actually advertised get the lowest numbered pressings by ordering first.

I received one of them numbered something like "176, had to return it because of a defect. My new one was "76. There you go. That's when I quit believing in their word. Notice they don't advertise that way anymore.
Been dealing with that for years........

I don't understand why it's that hard. I would assume in the case of Music Direct owning MFSL, that their allotted number would ship to them first, then ship them out in the way the customer's order was received. Now  Acoustic Sounds or Elusive Disc or other vendors wouldn't be able to promise their customers the same if they order in batches.