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Missing shipment

I recently made a purchase for $860 for a used item from a private seller. The seller shipped USPS Priority Mail. USPS tracking says that it was delivered. It was not by my door that day or for the next 3 days. This is the very first time in my many years of buying/selling that a package has gone missing. I live in a safe neighborhood. The seller did not insure it. We did not discuss insurance. I assumed that he would do so since $860 is a significant sum. He has 100% positive feedback – as do I. I’ll be filing a ’missing mail’ report with the USPS in the hopes that it will be located. But, since it wasn’t insured, will I be stuck with this loss?
steakster

Showing 2 responses by joecasey

joecasey
484 posts
 
jnovak

I always thought the package was the shippers responsibility until delivered safely to the recipient. If a buyer says he didn't receive something, isn't the shipper required to show proof of the shipment? It's what Paypal says that matters. They're very liberal with buyers. I always ship insured. Joe
OP has tracking# but didn't schedule for anyone to be home day of delivery.  If stolen off his property, why is it shipper's responsibility?  What's the point getting tracking#?

For anything reasonably expensive, I always arrange for someone home for deliver.
joecasey
484 posts
 
jnovak,
Hi joecasey, Because without someone signing for it, who says it was delivered at all? Even though the USPS says so ...
Well if package is important enough, OP had tracking# so why didn’t he arrange for someone at home waiting for it?

I only have issue with your statement

I always thought the package was the shippers responsibility until delivered safely to the recipient.

Don’t buyers have some responsibilities too? PayPal is a different animal.

IMO, it's buyers responsibility to negotiate a shipping method.   Never assume on anything that's important / expensive.
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