Missing shipment


I recently made a purchase for $860 for a used item from a private seller. The seller shipped USPS Priority Mail. USPS tracking says that it was delivered. It was not by my door that day or for the next 3 days. This is the very first time in my many years of buying/selling that a package has gone missing. I live in a safe neighborhood. The seller did not insure it. We did not discuss insurance. I assumed that he would do so since $860 is a significant sum. He has 100% positive feedback – as do I. I’ll be filing a ’missing mail’ report with the USPS in the hopes that it will be located. But, since it wasn’t insured, will I be stuck with this loss?
steakster

Showing 1 response by dlcockrum

My 15 year-old neighborhood has still not been assigned a "regular" mail carrier by our local Postmaster. I never know what will happen on any given day. When they are good, they are really good. When they are bad, their lack of process discipline (axememan's example for instance), customer service (never answer the phone at the local PO), and lack of accountability can darn well make resolution near impossible. Best to expect the worst and be pleasantly surprised when they don't screw it up.

Dave