Melos Audio Restoration going strong...

Discussion threads like this (even ones that unfortunately get heated) remind me why we (and I'm pointiing the finger straight at myself) need to be better at publicly thanking merchants for going above and beyond. We're all very quick to find fault and often don't say thank you as often as we should. I have had several great experiences with fairly large companies like Conrad Johnson and Martin Logan. I have been remis in praising Melos Audio Restoration for the service they provided me. They are a small company with Customer Service and Quality workmanship at heart.

I purchased a used SHA Gold preamp several months ago and suddenly it stopped working. I contacted [MAR] Will and he kindly walked me though several self diagnostic tests via E-mail. He was open and honest regarding how very busy they were and even though the Xmas Holiday season was in full stride, he was right there with me every step of the way; trying to figure out what had gone wrong. It was determined the unit needed to be looked at "on the bench". He was honestly concerned because the unit had malfunctioned in the first place.

The day after Will received it, I got a note .. "It's fixed"!!! He had worked OVER THE WEEKEND to make sure I had it back ASAP.

Thank you [Melos] very much for making my Holiday brighter by your heart felt determination to make a customer happy.

THANK YOU

Hey the MAR boys are right on.They did a great job on my Sha Gold Ref when I had It.They just finished a total upgrade on my 402 mono blks.They sound much better & are now reliable.Will & Jerry were first class gentleman.The work took longer than I would have liked ,but the end result was well worth it.So if you have any problems getting ahold of them write me.I have their #`s & have only good things to say about them.With out them we Melos lovers would be SOL so give thm the respect they deserve.That`s my humble opinion.
Luke Massey alais THEJAMMAN@webtv.net

I would like to second, and amplify, the enthusiastic and grateful acknowledgements of the Melos Audio Restoration folks' efforts. I can say unequivocally that in 20+ years in this hobby, and my fair share of experience with restoration/modification places, I HAVE NEVER HAD A MORE SATISFYING AND PRODUCTIVE AND EFFICIENT EXPERIENCE than with MAR. Sorry to shout, but Jerry and Will's work merits it. From communication, to pricing, to quality of service, to post-service consultation, to accommodation of my needs and preferences, they were the models of integrity, professionalism, expertise, and sensitivity. I would gladly refer anyone to them in a minute, and I can think of rather few other places I can say that about.

Bravo, bravo, bravo, MAR! All the best to people who deserve it.

It's heartening to see the wealth of outpourings in the affirmation of QUALITY vs. COSMETICS.

Melos had always been that for me. I bought a GK-1 preamp in 1979! I still believe the genius of Porzilli's work (by the way, is he still in the business?) was SO ahead of it's time, that the very existence of a "Restoration" company, keeping this gear updated & alive is a near, public service.

By the way, on a purely tangential note, WHO is this "Jeff" that keeps insulting me with corny, 'Seinfeld-esque', 'nit-witisizims' anyway? He even cursed at me on this forum!

He keeps telling me "Your KIND is not welcome here" & "Your not appreciated here". Does he OWN Audiogon or something? Am I missing the point? He is. I was AT Melos, not just "in Las Vegas". I guess that went right by him?

Nonetheless, I can't seem to write without being attacked by this guy which I suppose is the downside of Free Speech but I don't think I should tolerate being CURSED at.

Advice please, should I report this moron?

Anyway, back to what this is about. I bought the SHA-1 in 1992 after hearing it better an LS-1 by leagues. At 1/4 the price! Will at Melos told me that the LS-1 & onward were largely solid state insofar as gain is concerned. The SHA was all tubed but in addition, "it utilized the tubes filaments in the signal path, augmenting the performance of the tube itself" (Did I quote that correctly?).

Some can pay for cosmetics, I, & apparently most of you buy sonics. Refreshing to say the least.

GREAT forum. So glad to have been alerted to it. High End (& Melos) LIVES!

I would definitely like to third, and additionally say that I have known Will for a very long time (nearly 20 years). He has always been the consummate professional and of the highest integrity. I purchased my MA-333R6 preamp in the dark days where Melos build quality and customer service struggled because they were broke and had sold off the company to "less-than-competent" individuals. The preamp never worked and had made the roundtrip to Vegas 5 times (!). I was on the brink of having a (very expensive) hammer party when all of a sudden I read that Will was back in business and restoring equipment. I'm happy to say that he took these three chassis of expensive brand new scrap and for a few hundred dollars returned it to me in all it's glory. The preamp is an outstanding acheivement and I'm happy to say that thanks to the professioanlism and talents of Will and Jerry, my preamp is the crown jewel in my system and the envy of all who hear it! Kudos to Will for proudly polishing up the Melos name and restoring it one component at a time to it's rightful place at the pinnacle of high-end audio. MAR is highly recommended!!!