I have owned a Melos preamp for several years now. My experiences w/ MAR have been nothing but positive and the work they have performed has been of high quality and great price value. I first sent back my preamp (upgraded from SHA Gold to Maestro) to MAR when one channel went out and Will gave me a very good price on replacing the POTS and threw in some work for free that included replacing some gears on the motorized volume control that were not yet bad but just so I would not have to send it back for that repair in a few years. When a year later one of the POTS started causing me some issues Will apologized and agreed to replace the part for free even though it was well past their 6 month warranty agreement. Once I heard about their all tube upgrade where the MOSFETS were replaced by another board and two more 6922 tubes I was really intrigued and when Jerry quoted me a price I just couldn't say no. While it was in the shop I started thinking about having some caps upgraded and I was really floored when Will told me to send him any caps I wished and he would do that work for free as well! I sent 16 Auric caps in that were replaced on my unit for no charge and this had nothing to do w/ how the unit played, just that I wanted to hear what it would sound like w/ the caps in there that lots of people rave about these days.
My communications w/ MAR were all pleasant and informative. Once I left a message on the service MAR always returned my calls and took all the time I needed to speak to me not only about my unit but audio in general covering everything from cables and tubes to their philosophy on why they do some of the things they do (you know how we audiophiles can get when we get someone that will listen!) No, they do not answer emails daily as it is a two man show but they do I believe pick out one day a week to read all their corresponance and reply to them (spending the other days WORKING ON MELOS GEAR!)
I am in no way affiliated w/ MAR, just an audiophile that enjoys the craftsmanship and incredible sound one gets from some of the smaller companies in the field such as Omega Mikro, MAR, Elrod Power Systems and Audio Magic. I highly recommend anyone wanting to get into tubes to keep an eye out on Audiogon and Ebay for Melos gear as it goes for REALLY good prices and you can be comfortable in knowing that their is a company dedicated to making sure your gear can be properly served for a long time to come. THANKS WILL & JERRY! Keep up the great work.
My communications w/ MAR were all pleasant and informative. Once I left a message on the service MAR always returned my calls and took all the time I needed to speak to me not only about my unit but audio in general covering everything from cables and tubes to their philosophy on why they do some of the things they do (you know how we audiophiles can get when we get someone that will listen!) No, they do not answer emails daily as it is a two man show but they do I believe pick out one day a week to read all their corresponance and reply to them (spending the other days WORKING ON MELOS GEAR!)
I am in no way affiliated w/ MAR, just an audiophile that enjoys the craftsmanship and incredible sound one gets from some of the smaller companies in the field such as Omega Mikro, MAR, Elrod Power Systems and Audio Magic. I highly recommend anyone wanting to get into tubes to keep an eye out on Audiogon and Ebay for Melos gear as it goes for REALLY good prices and you can be comfortable in knowing that their is a company dedicated to making sure your gear can be properly served for a long time to come. THANKS WILL & JERRY! Keep up the great work.